LiveOps Configuration Manager - Scrabble

- Live Operations Execution: Support the planning and oversee the execution, and optimization of in-game events, seasonal content, and time-limited offers - Real-Time Issue Management: Monitor live events, identify issues, and lead rapid troubleshooting efforts to minimize downtime and player disruptions - Process Optimization: Develop and refine LiveOps workflows to improve efficiency, reduce errors, and enhance response times - Performance Monitoring & Reporting: Analyze event performance data, player engagement trends, and revenue impact to continuously improve LiveOps execution - Innovation & Experimentation: Identify opportunities for new event formats, engagement tactics, and LiveOps innovations to enhance the player experience - Experience: 2+ years in LiveOps, game operations, or related roles - LiveOps Expertise: Strong background in building live events, seasonal content, and time-limited in-game promotions - Problem-Solving Mentality: Ability to anticipate, identify, and resolve issues in a fast-paced, live service environment - Cross-Functional Collaboration: Ability to work with Product, Art, Analytics, Engineering and Marketing to execute live events seamlessly - Project Management: Strong organizational skills with the ability to manage multiple projects and priorities simultaneously - Player-Centric Mindset: Deep understanding of player behaviors and motivations in free-to-play games