- Strong advocate for the use of AI to enhance QA workflows and outcomes
- Proven leadership experience in QA, with a track record of managing and scaling teams in a live service or fast-paced environment
- Strong strategic thinking with the ability to balance quality, speed, and business priorities
- Excellent communication and stakeholder management skills, with experience influencing at senior levels
- Highly organised, with strong ownership and decision-making capabilities
- Experience defining QA processes, metrics, and operational frameworks
- Strong commercial awareness and understanding of product impact
- Experience managing external vendors and distributed teams
- Exceptional reporting and analytical skills
- Extensive experience with JIRA or similar tools
- Comfortable travelling occasionally to support team collaboration