- 8+ years of experience in consulting, banking, business operations, program management, or product operations in a complex, cross-functional environment
- Proven track record of leading large-scale, multi-stakeholder programs across global teams
- Exceptional stakeholder management and communication skills, with experience presenting to executive leadership
- Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously
- Strategic thinker with a hands-on approach and a bias for action
- Strong problem-solving skills with the ability to navigate ambiguity and drive outcomes
- Analytical thinker with experience analyzing and reporting on data & KPIs
- Passionate gamer (mobile free-to-play a plus)
- Experience with Live Ops, game publishing, or live service ecosystems (Bonus)
- Familiarity with automation tools, workflow optimization, or operational scaling initiatives (Bonus)
- Experience working with Central Tech or platform teams (e.g., payments, identity, CRM systems) (Bonus)
- Strong understanding of D2C, mobile gaming, platform ecosystems, and live game operations (Bonus)
- Experience leveraging AI tools to drive business process & project management (Bonus)