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Senior Live Ops Manager - WWE Champions

Scopely
Remote
Posted 6 hours ago
Last seen 6 hours ago
Active
Remote
full-time
Live Games Portfolio

Job Summary

Join Scopely's WWE Champions team as a Senior Live Ops Manager, driving the execution of engaging live content and events for millions of players. This remote role in Canada offers the chance to shape the player experience for one of the most downloaded WWE games.

About this job

As a Senior Live Ops Manager, you will join the WWE Champions team to execute and support live events, seasonal content, and promotions. You will monitor events, troubleshoot issues, and contribute to improving Live Ops workflows and quality standards. This role requires an experienced practitioner who operates independently and delivers high-quality live execution.

Requirements

- 5+ years of experience in Live Ops, game operations, or live service roles, preferably in mobile free-to-play - SQL proficiency and hands-on experience with analytics tools such as Looker or Tableau - Hands-on experience executing segmented live content and A/B tests - Strong experience executing live events, offers, and in-game promotions - High attention to detail with the ability to manage complex setups independently - Proven ability to troubleshoot live issues and operate calmly under pressure - Strong organizational and prioritization skills - Player-focused mindset with an understanding of fairness, sentiment, and live-service expectations - Familiarity with Live Ops admin tools, configuration systems, or experimentation frameworks (Bonus) - Experience working on social, competitive, or franchise-driven games (e.g., sports, fighting, licensed IP) (Bonus)

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