// Open Role at Sportradar
Join Sportradar's Warsaw team as their dedicated IT go-to, providing 1st and 2nd line support, managing daily operations, and ensuring a smooth, productive environment for developers in a leading sports technology company.
We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.
OVERVIEW
Sportradar's Warsaw office is home to some of our most experienced and long-standing developers. This team has played a key role in shaping Sportradar’s success, and our new space marks an exciting chapter in our growth story.
We’re looking for an End User Support Specialist to be the local IT go-to, ensuring a smooth transition and helping the team stay productive from day one.
While you’ll work independently in Warsaw, you’ll be an integral part of our international End User Support team, collaborating across borders to deliver high-quality support in a dynamic, tech-driven environment.
THE CHALLENGE
Warsaw is a long-established tech hub for Sportradar. As the first line of IT support on-site, your job is to help ensure the team transitions smoothly and that their tools and systems are always reliable and running at peak performance. You’ll be expected to:
This is a unique opportunity for someone who thrives on variety, enjoys autonomy, and wants to be part of a global tech operation while directly supporting a high-performing local team.
YOUR PROFILE
OUR OFFER
We know benefits matter - here’s what you can expect:
A centrally located office in Warsaw, well connected by public transport
Work Format
While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation - both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a fully on-site model, with team members working in the office five days a week to build relationships, exchange ideas, and grow together.
At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!
• Provide 1st and 2nd line IT support for local users. • Troubleshoot hardware, software, and network issues. • Manage daily IT operations, including device setup, software installs, and access management. • Oversee procurement and asset tracking. • Liaise with global IT for escalations and strategic improvements. • Collaborate with distributed teams and developers. • Create and maintain documentation for processes and systems. • Work proactively and calmly under pressure.