Integrations Program Manager

- Own a portfolio of product, policy, and operational launches end-to-end, including those impacting global outsourcing operations. - Pull the latest information from product teams and push relevant updates to CT stakeholders. - Manage timelines, identify and mitigate risks proactively, and escalate issues as needed. - Represent CT in cross-functional trade-off discussions, surfacing operational concerns and providing CT's perspective. - Build and improve systems to help the team scale through process improvements, better tooling, or new communication norms. - 3+ years of program or project management experience in a cross-functional environment with multiple concurrent workstreams. - Demonstrated ability to structure ambiguous work into a clear plan with owners, milestones, and accountability. - Proven ability to influence without authority, building alignment and driving outcomes through trust. - Comfort managing stakeholder relationships across levels, organizations, and competing priorities. - Strong written and verbal communication skills, able to distill complex work into clear, concise updates. - High emotional intelligence and a collaborative orientation, building trust quickly and leading with empathy. - Bonus: Understanding of balancing user safety with product velocity in a platform environment. - Bonus: Comfort with systems-thinking and process design. - Bonus: Experience in Trust & Safety, content moderation, policy operations, or regulatory compliance. - Bonus: Experience supporting go-to-market or launch readiness programs.