
// Open Role at Twitch
Drive accessibility initiatives across Twitch as a Senior Program Manager, shaping strategy, leading operations, and implementing solutions to ensure an inclusive experience for all users.
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn (https://link.twitch.tv/TwitchLinkedinJD) and X (https://link.twitch.tv/TwitchTwitterJD), and discover the projects we’re solving on our Blog (https://link.twitch.tv/TwitchBlogJD). Be sure to explore our Interviewing Guide (https://link.twitch.tv/TwitchInterviewingJD) to learn how to ace our interview process.
As the Senior Program Manager, Accessibility at Twitch, you will have a broad impact across all of Twitch and our Community. Reporting into the VP of UX, you will join our Design team where you will own the program design, education and enablement, and the auditing and testing output. We will look to you to execute the vision of how Twitch will be a welcome home for all regardless of abilities. You will partner with product, design, engineering, and legal to solve accessibility problems at scale and provide strategic solutions.
You can work from Twitch’s headquarters in San Francisco, CA; or from one of our hub locations in Seattle, WA; Los Angeles, CA; Irvine, CA; or New York City, NY - with West Coast (PST) working hours.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job ID: TW9313
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
US, WA, Seattle - Annually
$129,500—$175,100 USD
US, CA, San Francisco - Annually
$142,400—$192,600 USD
US, NY, New York - Annually
$142,400—$192,600 USD
US, CA, Los Angeles - Annually
$129,500—$175,100 USD
US, CA, Irvine - Annually
$129,500—$175,100 USD
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice (https://www.twitch.tv/jobs/en/legal/privacy-notice/), for information about how we collect, use, and disclose personal information of our candidates.
- Serve as the subject-matter expert for global digital accessibility across Twitch, advising product and partner teams, and leading process and tooling integration. - Own intake, backlog, and operational management for accessibility issues. - Partner with engineering, product, and design leaders to prioritize and drive core accessibility issues. - Lead QA execution and manage QA specialists and third-party vendors for accessibility. - Partner with engineers to build automated accessibility testing into CI/CD pipelines. - Work with engineers, designers, product managers, and researchers to identify and deliver high-impact accessibility changes and programs. - Collaborate with accessibility partners (legal, research, policy, communications) on benchmarking, goal-setting, reporting, and execution. - Develop an educational program and deploy guidelines and resources for key collaborators. - 6+ years experience building Accessibility programs, QA, and scalable Accessibility Practices. - Expertise in accessibility best practices, guidelines, and regulations (WCAG 2.2+ AA and CVAA). - Ability to advise the executive team on risk assessment related to accessibility. - Experience creating and leading an accessibility program from the ground up. - Experience working with and consulting product, design, engineering, and legal teams on accessibility audits, code reviews, and advisory services. - Experience working on consumer product accessibility across video and communications products and various devices (desktop, smartphone, gaming console, OTT services). - Awareness of assistive technologies available to people with disabilities. - Experience with Figma, Jira, and similar relevant product development tools.