QA Supervisor

- Experience leading a QA team, typically 3–5+ years in a leadership role. - Proven track record of performance management, including delivering feedback, coaching, and handling difficult conversations. - Ability to plan, prioritize, and manage workloads across multiple individuals or projects, delegating wisely to avoid burnout. - Demonstrated success in driving team outcomes, meeting deadlines, and supporting operational goals. - Familiarity with conflict resolution methods and navigating interpersonal challenges. - Comfort with data-driven decision-making, using metrics or qualitative insights to guide actions. - Experience working cross-functionally with other departments or leaders to align objectives. - Proven background in Test processes and procedures and an understanding of the game development lifecycle. - Strong analytical skills in reviewing all design-related information and interpreting areas of risk in testing. - Highly adaptable to changing priorities, resources, schedules, and scope. - Able to maintain open, clear, direct, and consistent channels of communication with team members and leadership - Self-motivated, strong work ethic, and a drive towards self-improvement. - Capable of building relationships with peers, partners, and leaders that support their team and organizational goals. - Experience with hiring and staffing processes, including interviewing, onboarding, and supporting career development. - Strong understanding of organizational policies, HR guidelines, and compliance standards. - Proficient with Microsoft Office, Power BI, Copilot, and various tools for scheduling and tracking deliverables. - BS in Computer Science or previous experience in Test Automation is desired.