Sales Manager

Position Summary

About Us

Grover Gaming, now proudly a part of Light & Wonder, is a leading force in the charitable gaming industry. Our mission is to deliver world-class electronic gaming solutions that support veteran, fraternal and charitable organizations across the country. With a strong focus on building relationships, game and product innovation, service, and support, we’re transforming how our charitable partners raise money for the causes that matter most.

Job Description

Grover Gaming is looking for an experienced sales manager to lead a team of Business Development Representatives and Relationship Managers in a core market. The Sales Manager will be a key stakeholder to the growth of the charitable gaming business through strong leadership and relationships with our veteran and fraternal partners. This is a team and customer-facing role and will require time in the field- especially conducting sales meetings, attending state conferences, and present for key customer meetings/presentations.

Additional Responsibilities:

• Oversee the total sales organization in a core market including relationship management and business development.
• Identify and expand new opportunities for Grover Gaming’ through strategic growth strategy around retention, device placement, and new business.
• Be an “expert” on Grover Gaming products and services including being able to coach and train on our different product lines
• Manage daily activities and overall performance of the sales team
• Have strong stakeholder management with our current vendor partners and customers ensuring high-quality standard of service and communication
• Seek out sales talent by interviewing and hiring quality candidates; actively engage and onboard new teammates
• Maintain Grover Gaming’s Mission, Vision, and Core Values and uphold the culture of our business and sales organization
• Work collaboratively with different departments on new product and game releases while identifying functionality gaps
• Conduct regular one-on-one and performance reviews; monitor KPIs.
• Track sales team bonuses and commissions 
• Stay abreast of current legislative and compliance landscape and help ensure our team and customers are aligned and well informed.
• Be the liaison between in-state internal teams, customers, vendor partners and the Executive Leadership Team
• Participate in any projects that Grover is working on that are relevant to the sales team and overall sales targets.
• Attend Charitable Gaming related trade shows and conferences to promote Grover Gaming

Preferred Traits, Knowledge, Skills, and Abilities:

• 5+ years sales management experience (charitable gaming experience preferred)
• Proven ability to lead, motivate, mentor, and provide feedback to a team
• Ability to handle and resolve escalated customer issues
• Proficiency with CRM software (Salesforce experience preferred)
• Experienced in delivering strong product presentations that have led to successful outcomes
• Proven experience of meeting sales-based targets; interpreting sales metrics; and identifying new business opportunities
• Being able to take full ownership of your role and duties with a sense of enthusiasm and positive attitude
• Ability to work independently with good organization, time management and planning skills 
• Team player mentality with problem-solving skills and ability to think outside of the box
• Have a solution-oriented mindset with a strong customer relationship management ability to drive performance, targets and KPIs. 
• Ability to manage and communicate with different stakeholders at all levels
• Effective delegation and team management skills

We are Grover Gaming!

At Grover Gaming, we build entertainment experiences that excite and inspire. From innovative electronic games to mission-driven partnerships, our work powers charitable gaming across the country, helping veteran, fraternal, and charitable organizations fund the causes that matter most. We believe in doing what you love and doing it with purpose. Our team of innovators, creators, and problem-solvers is shaping the future of charitable gaming. Together, we are building more than games, we are #playingitforward by building community, impact, and opportunity.

Why Grover Gaming?

• Join a passionate team in one of the most exciting sectors of the gaming industry
• Be part of a mission-driven organization that supports charitable causes
• Competitive salary and benefits
• Opportunities for advancement and growth
• A culture built on innovation, integrity, and service

Don’t meet every requirement? Studies show that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Grover Gaming, we know that creativity, passion, and different perspectives are what make our games and impact truly special. We welcome people from all backgrounds and experiences. If this role excites you but your experience doesn’t match every qualification, we still want to hear from you. You could be exactly the teammate we need!

#LI-AM1

Qualifications

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Oversee the total sales organization in a core market; identify and expand new opportunities; be an expert on Grover Gaming products; manage daily team activities and performance; maintain strong relationships with vendor partners and customers; actively recruit and onboard new sales talent; collaborate with other departments on product releases; conduct regular performance reviews and monitor KPIs; track sales team bonuses and commissions; stay abreast of legislative and compliance changes; participate in trade shows and conferences. Requires 5+ years sales management experience, proven ability to lead and mentor, conflict resolution skills, proficiency with CRM software, and experience meeting sales targets.