// Open Role at Pragma
Join Pragma, a leading backend and Player CRM provider for the gaming industry, as an experienced People Operations Generalist. Build and run the full People function for a remote-first team across North America, from recruiting to compensation and compliance.
Pragma & FirstLook are building the modern operating system for game development, trusted by over 2,000 game studios, including Square Enix, Sony, EA, Krafton, Scopely, Brain Jar Games, and more.
Pragma Engine is the game industry leading backend - cross-platform authentication, social, commerce, player data, matchmaking, telemetry, and more. Works as your backend or with your existing backend.
FirstLook (including creators.gg and player.gg) is the industry leading Player CRM that helps studios and publishers onboard, understand, and retain their players throughout a game's entire lifecycle - from first playtest to live operations. We've onboarded millions of players and power community growth for 2,000+ studios.
You'll be joining a deeply experienced team who have scaled some of the largest games in the world, including League of Legends and Destiny 2. Our team also brings platform experience from Google, Twitch, Amazon, and Microsoft.
We are a Series B company backed by globally renowned technology investors, including Greylock, Insight Partners, and Upfront Ventures.
We're looking for an experienced People Operations Generalist based in North America to build and run the people function at Pragma. This is a hands-on, full-stack People role: you'll own the day-to-day of how we hire, level, pay, develop, and support our team across the US and internationally. You are AI-native and have built automations and systems to enable your job and company. You'll partner directly with the founders, leadership, and Finance to keep Pragma a place where great people want to do their best work. If you're energized by owning the full breadth of People - from an employment letter, to a compensation cycle, to a company offsite - and you want the autonomy to run, this is the role.
3-7 years in People Operations, HR, or a People Partner / HR generalist role; Experience at a startup or high-growth technology company, ideally as an early or first dedicated People hire; Hands-on experience across the full People stack - recruiting, compensation, benefits, payroll, and employee relations; Track record of building People processes from scratch; Experience supporting distributed and international teams a strong plus; Fluency with compensation and leveling; Comfortable owning sensitive conversations and situations with empathy, discretion, and good judgment; Highly organized and detail-oriented; Familiarity with modern People tooling; Self-starter comfortable building process and operating with autonomy; Excellent communication skills across all levels of the organization; Based in North America; Willingness to travel occasionally for offsites and team gatherings.