Translation Project Manager

About the company

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia. 

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. 

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.   

For more information, visit www.side.inc. 

About the role

The Translation Project Manager takes full ownership of multiple projects from scoping to delivery. They create quotes and schedules, discuss resourcing needs with the vendor manager, ensure correct implementation track progress, as well as manage several team members. They also process invoicing and support the sales team to win new clients

Key Responsibilities

Manage and supervise all the operations involved in the smooth and successful completion of each phase of the project, such as:

Planning

• Define the scope of the project: this includes file analysis using memoQ, scheduling and GM forecasting.
• Develop a schedule for project completion that effectively allocates the available resources to ensure profitability margins are met.
• Review the project schedule with Management and other stakeholders that will be affected by project activities; revise and update the schedule and resourcing needs as required.
• Evaluate project risks and propose mitigation plans.

Production

• Collaborate with the team of Project Managers to ensure adequate resourcing of the project, including a mix of in-house and in-territory linguists.
• Ensure that projects are delivered on time and within budget.
• Monitor project health and proactively resolve roadblocks and incidents with the team.
• Develop and sustain an effective communication strategy with customers and stakeholders to ensure they are informed about progress and aware of any potential risks.
• Drive the adoption of AI and automation to improve localization workflows, operational efficiency, and project delivery.

Team Management

• Review the quality of the work on the project with the project coordinators on a regular basis to ensure that it meets the required standards.
• Support vendor management on an ad-hoc basis with the recruitment and evaluation of linguists.
• Train new members of staff as required.
• Provide guidance and coaching to team members to help increase their operational efficiency.
• Review translation capabilities on a regular basis and report on any additional requirements (inhouse or freelancers) based on planned projects.

Financial Control

• Prepare financial reports and supporting documentation and ensure that all records for the project are up to date according to the requirements and budget of the project.
• Ensure client billing and invoicing is delivered on time by the team.
• Have ownership of the invoicing process for the projects.

Other

• Adhere to company Security, Confidentiality and Health and Safety procedures and ensure the compliance of the team.
• Adhere to the company IT and HR procedures and ensure the compliance of the team.
• Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organisation.

Requirements

Knowledge, Experience and Skill

• At least three years of experience in localization project coordination or management, preferably within the video game industry.
• Excellent knowledge of business software applications (e.g. Microsoft Office)
• Expert knowledge of memoQ – other CAT tools are an advantage
• Knowledge of TMS tools is an advantage
• Clear and effective communication skills (verbal and written)
• Capable of leading teams
• Demonstrates proactivity
• Ability to develop new ways to improve operations and to create opportunities
• Good organisation and problem-solving skills
• Keeps a “can do” attitude and positive thinking.

Benefits

What we offer:  

• Working Hours: Monday to Friday, 13:00 GMT - 21:30 GMT
• Remote in Portugal
• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world. 
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages. 
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the well-being of our employees and have a dedicated employee well-being program. We empower our people and offer regular progression opportunities to ensure our employees flourish. 
• Learn as you work and be part of something real that changes the face of gaming - forever. 
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities. 

ALL APPLICATIONS MUST BE SENT IN ENGLISH

At least three years of experience in localization project coordination or management, preferably within the video game industry. Excellent knowledge of business software applications (e.g. Microsoft Office). Expert knowledge of memoQ – other CAT tools are an advantage. Knowledge of TMS tools is an advantage. Clear and effective communication skills (verbal and written). Capable of leading teams. Demonstrates proactivity. Ability to develop new ways to improve operations and to create opportunities. Good organisation and problem-solving skills. Keeps a 'can do' attitude and positive thinking.